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CORONAVIRUS INFORMATION CENTER

  COVID19 Info

COVID Cases Graphic for Web

As of Saturday, April 4, 2020, a total of 28 cases of COVID-19 have been confirmed in Guadalupe County by the  Department of State Health Services. Six of the positive test results are those of residents who live in Seguin. Of those 28 cases, there are 22 active cases and 6 cases have recovered.

We are instituting protocols within our various city departments out of an abundance of caution to limit public contact. Our goal is not to make things more difficult on our residents, but to help ensure the health and safety of our community. The situation with Coronavirus is very fluid. Therefore, this page will be updated as things change and new information becomes available. We encourage our residents to check back regularly to be sure they have the most up-to-date information available. We would also highly suggest that residents monitor the City’s Facebook page and our other social media channels. 

The City of Seguin wants residents and visitors to know that the City and the Guadalupe County Office of Emergency Management is communicating closely with the Texas Department of State Health Services Region 8, the Seguin and Guadalupe County medical community, and other partners daily to monitor and stay up-to-date on this evolving public health emergency.

What You Need to Know About COVID-19:

The Coronavirus (COVID-19) causes a respiratory illness with fever and cough.

  • Download CDC handout — “What you need to know about COVID-19”

  • CDC guidance on Mass Gatherings, Large Community Events-  CDC recommends that for the next 8 weeks (through May 10) organizers (whether groups or individuals) cancel or postpone in-person events that consist of 10 people or more throughout the United States. Events of any size should only be continued if they can be carried out with adherence to guidelines for protecting vulnerable populationshand hygiene, and social distancing.

  • This order does not apply to the day to day operation of organizations such as schools, institutes of higher learning, or businesses.

  • Texas Governor Greg Abbott has signed an executive order banning gatherings of 10 or more, dining in restaurants and closing gyms, among other measures. Bars will also be closed until the executive order expires. The executive order goes into effect at midnight on Friday, March 20, 2020 and it will remain in effect until midnight on April 3, 2020. The order could be extended further, depending on the status of the spread of the COVID-19 virus in Texas. 

  1. Every person in Texas must avoid social gatherings that have more than 10 people.
  2. People shall  not eat and drink at bars, restaurants and food courts or visit gyms. There will be no dining at bars or restaurant dining rooms since they will be closed. Restaurants can still offer take-out options.
  3. People shall not visit nursing homes, retiring centers or long-term care facilities unless they're providing critical care assistance.
  4. All Texas schools must close temporarily. This does not mean that education stops. Superintendents will continue to work with the Texas Education Agency to continue online or additional educational options.

Seguin Mayor Declares State of Local Disaster 
Mayor Don Keil has declared a State of Local Disaster in Seguin in response to the coronavirus (COVID-19). This declaration authorizes the furnishing of aid and assistance and authorizes the city to take any actions necessary to promote health and suppress the virus. This includes quarantining people and buildings, examining and regulating hospitals, regulating movement in and out of the city, and fining those who do not comply with the City's rules.

The disaster declaration also recommends the size gatherings of all public and private events not be more than 10 people until further notice.

Emergency Ordinance in Effect
The Seguin City Council passed an emergency ordinance on March 24, 2020 establishing a city-wide emergency in response to the novel COVID – 19 pandemic.

Effective immediately, all bars, restaurant dining rooms, gyms, movie theatres, bowling alleys, game rooms and other indoor amusement facilities must close to the public. The ordinance will remain in effect until it is lifted by the Seguin City Council or when Texas Governor Greg Abbott lifts the State Declaration of Disaster.

 The ordinance calls for the immediate closure of all the following establishments and businesses:

  • Bars, wineries, breweries, nightclubs, taverns, lounges
  • Restaurant dining rooms (take-out and delivery will remain permitted)
  • Health/fitness clubs, gyms, yoga studios, martial arts studios
  • Game rooms, indoor/outdoor commercial amusement businesses
  • Bowling alleys, bingo parlors and movie theaters
  • Private clubs
  • Nail Salons, Hair Salons, Barber Shops, Beauty Salons and Hair Removal Services
  • Spas and Massage Parlors
  • Tattoo and Piercing shops
  • Other social gatherings, including churches, whether indoor or outdoor, where 10 or more persons congregate and where the business is not providing an essential service

Click here to view the ordinance.

During the special called meeting, City Manager Steve Parker provided the Council with a COVID-19 update. The update can be viewed by clicking here.


Frequently Asked Questions
We understand that there are a lot of questions about COVID-19, the Public Health Emergency Declaration and Emergency Ordinance. This FAQ offers answers to some of those topics, as well as resources for both the community and businesses. If you have any other questions, you can email jsourdellia@seguintexas.gov.

What the City of Seguin is Doing
The City of Seguin is taking steps to deal with the health threat posed by the Coronavirus (COVID-19), including cleaning and disinfecting City facilities. A number of events, meetings and activities have been canceled, and we are continuing to share information about the virus from trusted public health agencies.

Department Changes
We are making some changes to our city facilities and services for the foreseeable future in order to promote the health and wellbeing of both our residents and staff. Below you will find a department-by-department list of changes. 

ANIMAL SERVICES CENTER
The Animal Services Center is closed to the public. Animal adoptions and reclaims available by appointment only.

CITY HALL
City Hall is open. Where feasible, the public is encouraged to conduct business with city staff through phone calls and emails rather than in person.

CITY MEETINGS
All meetings of City Boards and Commissions have been cancelled until further notice. City Council and Planning & Zoning will continue meeting as scheduled.

CAPITAL PROJECTS/ENGINEERING
The Capital Projects/Egineering Department is closed to the public until further notice.

  • Customers are able to access resources remotely via the City’s website at www.seguintexas.gov by clicking on the Capital Projects and Engineering webpage. A staff directory is available on the Capital Projects and Engineering webpage.
  • A customer service representative for Capital Projects and Engineering is available at 830-401-2776 to direct calls to staff, answer questions, and provide additional information about remote access to the department’s resources. 

CONVENTION & VISITORS BUREAU
The Seguin Convention & Visitors Bureau (Visitors Center) is closed until further notice. Open for appointments only by calling 830-401-2448. Visitor Information can be found in the racks on the outside of the Visitor Center at 116 North Camp Street.

EVENT CANCELLATIONS
The following events have been canceled or postponed:

  • Food Truck Friday is canceled until further notice
  • Heritage Museum is closed until further notice
  • Texas State Ladies Chili Championship scheduled on April 18 is postponed
  • The City’s Spring Clean-Up Day scheduled on April 18 is cancelled
  • Earth Day scheduled on April 25 is cancelled

DEVELOPMENT SERVICES CENTER
The Development Services Center will close to the public beginning Monday, March 23 until further notice. 

  • Customers are able to access services and resources remotely via the City’s website, www.seguintexas.gov by clicking on the Planning/Codes webpage. A staff directory is available on the Planning/Codes webpage.
  • A customer service representative will be available at 830-386-2230 to direct calls to staff, answer questions, and provide additional information about remote access to the department’s services. 
  • To schedule an appointment to meet with a staff member for services that cannot be provided remotely by phone, through e-mail or online, please call 830-386-2230. 
  • Requirements for garage sale permits are being suspended until further notice.

** NOTE: The 2% credit card processing fees are being temporarily waived to better assist our customers make payments over the phone.

 MUNICIPAL COURT
Seguin Municipal Court will be closed to the public until further notice.

Fines/payments can be made:

• Over the phone at 830-401-2325
• In the secure drop box located by the front door
• Online 

All dockets, court trials, court appearances and jury duty have been cancelled through April at Seguin Municipal Court. Court dates will be re-scheduled at a later time.

** NOTE: Service and convenience fees for online payments are being temporarily waived to better assist our customers

PARKS & RECREATION

City Parks
The City’s parks and trails remain open, but citizens are expected to practice social distancing and have no more than 10 people in a group. Restrooms, ball fields, playgrounds, and basketball courts at all park facilities are closed until further notice, including the splash pad at Park West.

  • NOTE: In an effort to meet the CDC's recommendation to cancel or postpone community gatherings of 10 or more people, ALL CITY PARKS WILL BE CLOSED Easter weekend (April 10, 11 & 12, 2020)

  • The splash pad at Park West is closed until further notice.

  • All pavilion and athletic facility rentals in city parks are suspended until further notice. Customers will receive full refunds for all facility bookings impacted by this public health emergency.
  • The Sebastopol House is closed until further notice.

  • The Wave Pool will not open this year.

Sports Leagues
Seguin Little League, Seguin Youth Soccer League, the All Youth Sports League and the Seguin Volleyball League are suspending all games until further notice.

Starcke Park Golf Course
The golf course will remain open for the time being, with the following limitations:

  • The availability of tee times will be limited. Beginning immediately, tee times will be blocked out before and after each group of golfers. 
  • 10-person groups will be limited to two tee times.
  • Groups that have already booked more than two groups will be split up.
  • The 10-person group rule will be in effect for groups using outdoor sitting.
** The golf course will be closed on Easter weekend  (April 10, 11 & 12, 2020).

Seguin Events Complex
All bookings at the Seguin Coliseum and the Fairgrounds facilities are suspended until further notice. Customers will receive full refunds for all facility bookings impacted by this public health emergency.


SEGUIN PUBLIC LIBRARY
The Seguin Public Library is closed until further notice. 

  • Beginning on Monday, March 23, 2020 the Library will begin offering Curbside Pickup Service between 9 am and 5 pm, Monday through Friday. Customers may browse materials and request holds through the online catalog at https://seguin.biblionix.com/catalog/, by calling 830-401-2422 or by texting 830-549-4698.
  • Once holds are placed, customers will be notified when the items are ready for pickup. Library staff will deliver materials to customers at curbside. Recommended safety measures such as sanitation of materials and social distancing will be in place during pick-up.
  • Library staff will be answering the phones and responding to email and text messages Monday through Friday from 10 am to 6 pm. Library staff will be available for telephone reference, and to assist with online resources and library card issues. Send questions via email to library@seguintexas.gov, by text to 830-549-4698 or by calling at 830-401-2422.
  • In an effort to support families at home, the library will also be streaming story times and activities to be posted on social media.
  • As always, the Digital Library is open 24/7 and accessible anywhere an Internet connection is available. Library customers can access a wealth of digital resources, including e-books, audiobooks, magazines and newspapers, and movies, from the library website at library.seguintexas.gov.
  • For families needing Internet access, the library is providing WiFi availability from the parking lot.
  • To learn more about the Seguin Public Library or any of its services, visit library.seguintexas.gov, call 830-401-2422, email library@seguintexas.gov or text 830-549-4698.

SEGUIN ECONOMIC DEVELOPMENT CORPORATION
The Seguin Economic Development Corporation is closed to the public until further notice. Our staff is still working and available to help you remotely - via phone, online and through email.

POLICE DEPARTMENT

Our police officers are also taking proactive measures. Emergency/life threatening calls or "In Progress" calls for service to the Seguin Police Department will be handled in the same manner as always and will not change. Non-emergency/routine calls for service will be handled over the telephone, if at all possible.  Officers responding to a residence will make every effort not to go inside unless it is absolutely necessary, and will be asking people to step outside when responding to calls for service. Officers will try to maintain a "social distance" of approximately 6 feet with persons they are interacting with. The presence of officers in the City will not change.

FIRE DEPARTMENT
Effective immediately, the Seguin Fire Department is closed to the public. Station tours and public relations events are suspended until further notice. The Seguin Fire Department has implemented a process to screen patients when calls come into the 9-1-1 Center – which includes asking a series of questions prior to arriving on-scene, and wearing the appropriate Personal Protective Equipment if necessary to protect both the patient and the emergency technician.

UTILITY BILLING
In an effort to limit public contact during the COVID-19 situation, the City’s Utility Billing Office (UBO) will be closed to the public beginning Monday, March 23.

Customers can utilize the following bill pay options:

  • Send payment in the mail
  • Pay at Utility Billing drive-thru window at City Hall
  • Payments can be placed in the drop box located in the overflow parking lot across from City Hall on Mountain Street. The drop box is secure and checked daily by the Utility Billing staff. Please include the bill stub with payment that includes the utility account number.
  • Set up automatic bank drafts
  • Pay online using the City Hub Customer portal at www.seguintexas.gov
  • Pay over the phone by calling the Utility Billing Office at 830-401-2460

** NOTE: Service and convenience fees for online payments are being temporarily waived to better assist our customers

New Utility Service
During this time, customers needing to set up accounts for utility service can do so over the phone by calling 830-401-2460. Appointments can also be scheduled. Customers can also fill out a new service application online, scan it or take a photo of it and email it along with the required documentation (copy of  lease/rental agreement or proof of ownership and copy of valid driver’s license or Texas identification card) to utilitybilling@seguintexas.gov. Deposits for new service can be made over the phone at 830-401-2460.

Disconnect/Payment Arrangements
All disconnects and late fees for non-payment of utility accounts are temporarily suspended. Customers can complete the online form to terminate service by clicking here and emailing the form to utilitybilling@seguintexas.gov

Based on the current COVID-19 situation, the City is willing to work with customers on flexible payment arrangements based on their specific needs on a case by case basis. Customers can call 830-401-2460 for assistance.

UTILITY OPERATIONS CENTER
The City’s Utility Operations Center is closed to the public and to vendors. Please make contact via email and telephone.

COVID-19 Information & Resources
With the information and impacts of Coronavirus being so fluid, it is imperative that you seek information from reputable sources. The Centers for Disease Control (CDC) and the World Health Organization (WHO) are the leading medical resources for information during this pandemic. During this uncertain time, it is important that you don’t panic or listen to rumors. Instead, we encourage you to educate yourself about what this virus is and how you can best protect yourself and those around you.

County/State Links & Resources

Prevention of COVID-19
What to do
COVID-19 Texas Case Count
Department of State Health Services (DSHS)
Contact DSHS Texas

CDC Links

Centers for Disease Control & Prevention (CDC)
CDC Factsheet on Coronavirus Disease (English) and (Spanish)
What to Do if You are Sick (English) and (Spanish)
Guide to preventing disease spread in homes and communities
How to prepare your home
How to prepare at work
CDC video archive

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