Pay Your Utility Bill

New Utility Service
During this time, customers needing to set up accounts for utility service can do so over the by calling 830-401-2460. Appointments can also be scheduled. Customers can also fill out a new service application online, scan it or take a photo of it and email it along with the required documentation (copy of  lease/rental agreement or proof of ownership and copy of valid driver’s license or Texas identification card) to utilitybilling@seguintexas.gov. Deposits for new service can be made over the phone at 830-401-2460.

Disconnect/Payment Arrangements
Customers can complete the online form to terminate service by clicking here and emailing the form to utilitybilling@seguintexas.gov

Based on the current COVID-19 situation, the City is willing to work with customers on flexible payment arrangements based on their specific needs on a case by case basis. Customers can call 830-401-2460 for assistance.

***IF YOUR FINAL DUE DATE HAS PASSED, PLEASE CALL 830-401-2460 TO MAKE YOUR PAYMENT. ONLINE PAYMENTS DO NOT ALERT BILLING WHEN PAYMENT IS MADE. THIS COULD CAUSE YOUR SERVICE TO BE DISCONNECTED.

The City Of Seguin Strives to:
Be prudent in the use of resources both natural and physical.
Cooperate with other governments, public and private entities, and fellow citizens and co-workers.
Work with the safety, health, and well being of our community first and foremost in our minds.
Provide quality services in a courteous and efficient manner.

Payments:

• Cash, check, money order, or credit/debit cards (Visa, Master Card, and Discover) are accepted.  When paying with a credit/debit card online, by phone, or in person, there will be a 2% fee added to the amount.
• You may also pay online: CLICK HERE.
• Bank drafting is available.  Bring in a voided check and sign up.  It's easy, quick and no worries.
• Mail your payment to PO Box 591 Seguin, TX, 78156, pay at City Hall located at 205 N River St, (inside or drive-thru) or drop in the night box. The night drop box is located in the Public Parking lot on N. River between Mountain and Walnut.
• A fee of $30.00 is required on all returned checks/bank drafts. Other fees, penalties and deposit may be assessed depending on status of account.

Budget Billing:

Eligibility:

• Residential customers only
• Must have a 12 month history at current service location
• Cannot have any outstanding bills/charges and must keep bill current at all times
• Cannot have been on the cut-off list or been disconnected within last 12 months
• Cannot have any returned checks/drafts
• Name on the account must the same as Budget Billing applicant