Pay Your Utility Bill

ATTENTION SEGUIN UTILITY CUSTOMERS: Due to some technical issues that we are experiencing with our meter reading system, customers may notice a discrepancy on billing statements showing a longer than normal billing period than your previous monthly bill. We apologize and are working diligently to resolve the issue to reflect a 30-day service billing period. Please give us a call at 830-401-2460 if you have any questions. Thank you for your patience.

New Utility Service
During this time, customers needing to set up accounts for utility service can do so over the by calling 830-401-2460. Appointments can also be scheduled. Customers can also fill out a new service application online, scan it or take a photo of it and email it along with the required documentation (copy of  lease/rental agreement or proof of ownership and copy of valid driver’s license or Texas identification card) to utilitybilling@seguintexas.gov. Deposits for new service can be made over the phone at 830-401-2460.

Disconnect/Payment Arrangements
Customers can complete the online form to terminate service by clicking here and emailing the form to utilitybilling@seguintexas.gov

Based on the current COVID-19 situation, the City is willing to work with customers on flexible payment arrangements based on their specific needs on a case by case basis. Customers can call 830-401-2460 for assistance.

***IF YOUR FINAL DUE DATE HAS PASSED, PLEASE CALL 830-401-2460 TO MAKE YOUR PAYMENT. ONLINE PAYMENTS DO NOT ALERT BILLING WHEN PAYMENT IS MADE. THIS COULD CAUSE YOUR SERVICE TO BE DISCONNECTED.

The City Of Seguin Strives to:
Be prudent in the use of resources both natural and physical.
Cooperate with other governments, public and private entities, and fellow citizens and co-workers.
Work with the safety, health, and well being of our community first and foremost in our minds.
Provide quality services in a courteous and efficient manner.

Payments:

• Cash, check, money order, or credit/debit cards (Visa, Master Card, and Discover) are accepted.  When paying with a credit/debit card online, by phone, or in person, there will be a 2% fee added to the amount.
• You may also pay online: CLICK HERE.
• Bank drafting is available.  Bring in a voided check and sign up.  It's easy, quick and no worries.
• Mail your payment to PO Box 591 Seguin, TX, 78156, pay at City Hall located at 205 N River St, (inside or drive-thru) or drop in the night box. The night drop box is located in the Public Parking lot on N. River between Mountain and Walnut.
• A fee of $30.00 is required on all returned checks/bank drafts. Other fees, penalties and deposit may be assessed depending on status of account.

Budget Billing:

Eligibility:

• Residential customers only
• Must have a 12 month history at current service location
• Cannot have any outstanding bills/charges and must keep bill current at all times
• Cannot have been on the cut-off list or been disconnected within last 12 months
• Cannot have any returned checks/drafts
• Name on the account must the same as Budget Billing applicant