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Having a permit may help avoid fines for excessive or false alarms by giving police the ability to proactively track problems. Administrative fees are issued for excessive false alarms, even if you have a permit. Alarm owners are allowed three false alarms within a 365-day period. Any false alarms beyond that point are deemed excessive and will result in an administrative fee being assessed. The cost (false alarm charges) of the invoices are:
An application must be filled out and returned with the fee to get the new alarm permit. You can pick up an application at the Police Station, City Hall, or download an application (PDF).
Anyone with an automatic fire or security alarm system in a home or business within the Seguin City limits must have a permit.
No. Only one alarm permit is required per address.
No, permits do not transfer to new owners or new locations. As a new owner, you must re-apply for the permit and pay the fee.
Yes. You can cancel the call. If you know your alarm has gone off improperly, call your alarm company immediately. If the call is cancelled before officers or firefighters arrive, it won’t count as a false alarm.
Ensure that all responsible parties know how to properly operate and maintain your alarm system. You may want to consult your alarm company for its recommendation.
1,200 guests for theatre style seating; 1,000 for banquet seating; less if dance floor is requested.
Coliseum rental hours available are from 7 am to midnight with cleanup allowed until 1 am.
Our rates depend on the day of the week and number of attendees.
Coliseum fees are for up to a 12-hour continuous rental. Additional hours can be purchased.
Yes, two dressing rooms are available and included in the rental fee.
Yes. Driving of nails, tacks, staples or screws into floors, walls, columns, partitions or ceilings are not allowed. The use of stickers, tape, fabric glue, or other adhesives is also prohibited. See Terms and Conditions for more information.
No, however, we do not have any restrictions on your choice of caterer.
The City's contracted concessionaire must provide alcoholic beverages including keg beer and wine. No outside alcohol is allowed.
Yes, a public address (PA) System can be made available for a $50 fee.
Yes, the exact number of security officers will be determined and scheduled by the Events Complex Coordinator in conjunction with the Seguin Police Department.
In order to secure the date, a signed agreement along with payment of damage deposit and half of rental is required.
If you need assistance with blocks of rooms, please call the Convention and Visitors Bureau at 830-401-0810.
Visit the Texas Department of Public Safety. From that site, you may enter your address and determine if there are any known sex offenders in your neighborhood.
Yes. Call the Seguin Police Department non-emergency number, 830-379-2123 and request a patrol for your home.
When you call the non-emergency number, 830-379-2123, your personal information does not appear on the phone line. Give the information to the operator before hanging up; answer any questions the operator may have. There is also an anonymous tips line you may call at 830-401-2391.
Call 911. Do not place yourself at risk. Observe and record as much information about people or vehicles as you can.
911 is an emergency line that should only be used in life-threatening or urgent situations that require the immediate response of law enforcement, medical, or fire personnel.
Contact our Crime Prevention Office at 830-386-2582 for an application.
Yes. Neighborhood Watch is a proven effective program made successful by the participants. By reporting suspicious activity to the police department and working together you can make your neighborhood a safer place to live.
The City of Seguin prides itself on the delivery of state-of-the-art emergency medical services to our community. The ambulance and fire trucks are staffed by cross-trained firefighter/paramedics and firefighter/Emergency Medical Technicians (EMTs). A fire truck is dispatched with the ambulance on many calls for various reasons. In some cases, the fire truck may be closer and can initiate medical care before the arrival of the ambulance as they are equipped with the same lifesaving equipment as the ambulances. Certain call types require additional assistance in providing treatment and/or movement of the victim. Seguin also uses very aggressive pre-hospital emergency care treatments and the fire truck and ambulance crews together to make a highly efficient team to provide you with an unsurpassed level of care.
The fire truck carries much of the equipment that you would find on the ambulance. The fire truck crew can secure the scene, provide an assessment of your medical condition and begin treating most conditions before the ambulance arrives on the scene.
You can stop by your local fire station between 8 am and 5 pm and ask for a tour, or you may (and we recommend) contact us to schedule a tour. Remember, even when tours are scheduled the tour may be cut short or cancelled due to the station receiving an alarm and having to leave.
As a fire burns, it moves upward and outward. Breaking the windows and/or cutting holes in the roof (called ventilation) stops the damaging outward movement and enables firefighters to fight the fire more efficiently, actually resulting in less damage to the structure and its contents.
During the course of a day, it is not unusual for multiple emergencies to occur at the same time. If our ambulances or fire trucks are busy, we will dispatch a unit from another agency. This mutual aid works both ways; therefore our ambulances and fire trucks are commonly dispatched to the other municipalities.
Emergency lights and sirens are used only when responding to a call. Apparatus responding to calls are frequently canceled, or the first arriving unit determines that the call is not an emergency and tells the units to respond in a non-emergency mode, or to return to their station.
When you become aware of an approaching emergency vehicle, pull to the right and stop. If you are approaching an intersection and see an emergency vehicle that is approaching the intersection from behind you or another direction, come to a stop preferably one or two car lengths back from the intersection. These simple maneuvers can result in seconds saved by the emergency vehicle and can translate into a huge difference for someone who is having a medical emergency or is experiencing a fire.
Every smoke detector has a test button, usually in the center of the detector. Press the test button and hold it for a few seconds. If it is working correctly, the alarm will sound and will automatically stop when you release the button. Remember to test your smoke detector monthly and change the batteries twice a year.
Any Seguin Fire Station will do free blood pressure checks without an appointment, granted they are in the station and not on a call.
The Seguin Fire Department does not service or refill fire extinguishers. Look in the Yellow Pages under "fire equipment" to locate companies that do.
Because the crews work a 24-hour shift, they must eat their lunch and dinner at the station. The firefighters all eat the same meal, as a group. The crews pay for their food out of their own pockets. Each morning, after the equipment is checked and the housework completed, one of the vehicles (either the engine or ambulance) will then make a quick trip to the grocery store to purchase the food for the shift. Like you, on occasion they like to eat at their favorite restaurant and will eat lunch or dinner out. All crews remain in service to respond to calls during meal time.
In the interest of community safety, the Seguin Fire Department does not recommend that "child" or "invalid" locator decals be placed on home windows, for a variety of reasons.
First, the average family moves often - on average about once every five years. Each time a house changes hands, room use can also change. Even a single family will switch rooms with time, making the decal meaningless.
Even within a short time period, children sleep in rooms other than their own, leave their room when frightened, or spend the night away and, therefore, will often not be in the room marked with a decal.
Most importantly, a decal can also be an invitation to a burglar - or worse - to enter through that window because the occupant of that room would present less of a threat.
Keep in mind that rescuing people is a priority for all firefighters. They are trained to make a thorough and systematic search for anyone inside a burning building as soon as they arrive. Spending valuable time looking for windows marked with decals, with no assurance anyone would be in that room, could delay help to anyone still left inside.
The most effective way to protect yourself and your family in the event of a fire in your house is to:
Of course, preventing a fire from occurring in the first place is the best way to save lives.
You should have at least one smoke detector in each bedroom, in the hallway outside each bedroom and at the top of all stairways. Smoke rises, so the best place to install a detector is on the ceiling or high on an inside wall approximately 6 to 8 inches below the ceiling. However, do not install a smoke detector within three feet of any device that might blow the smoke away.
Anytime your smoke detector goes off, it's important to pay attention. If it's sounding its loud alarm it's because it senses the presence of smoke; check your home thoroughly. If you smell smoke and are unable to locate a fire, call 911 and we'll send an engine to make sure that a fire isn't smoldering in a hidden area and it won't cost anything. If you don't smell smoke, the detector may be reacting to the presence of dust, steam, or a small insect or spider. Dust and bugs can be removed by a vacuum cleaner. If steam from a nearby shower is affecting your smoke detector regularly, move the detector to a different spot.
If the detector is just chirping, thumping, or buzzing, it probably means that the battery is low. Replace the battery as soon as possible. Without a working battery, a smoke detector can't do its job and the risk of dying in a fire increases greatly.
A multi-purpose fire extinguisher is best for the home. Look for the rating to be at least 2A 10B C on the label. This extinguisher can be used on any type of fire commonly found in the home (it will often be labeled A-B-C). It is recommended that an extinguisher be installed in the kitchen and in the garage.
The fire department bases its fire response on the type of call reported to us. In the event of a stovetop fire, we are dealing with a fire in a structure. These fires have the potential to become very serious very quickly, endangering occupants' lives and property. We are not on the scene and have no way to judge how serious the call is until we arrive. Therefore, our goal is to have 15 firefighters on the scene of your fire within minutes of you calling 9-1-1.
An Emergency Management Services (EMS) report can be obtained at the Fire Administration Office located inside the Municipal Court Building located at 660 S State Highway 46. You must provide a current ID when request is made.
A fire report can be obtained at the Fire Administration Office located at 660 S Highway 46. You must provide a current ID when request is made.
All medical transport records must be sent to fire administration at firstname.lastname@example.org
An EMS report can be obtained at the Fire Administration Office located inside the Municipal Court Building located at 660 S. State Hwy 46. You must provide a current ID when request is made.
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To apply for a library card you must provide:
Only residents of Seguin and Guadalupe County may apply for an e-card. You may apply for an e-Card by completing the online application and emailing it to the Library. e-Cards only allow access to our electronic resources. Customers who do not have an existing account with the Seguin Public Library can apply for e-Cards during normal operation hours. For full library access, apply for a library card in person at any of our service desks.
Para aplicar por una tarjeta de biblioteca debe proveer:
There is no minimum age requirement for library cardholders. Young children may get a library card if they can write/sign their name on the application form and the library card.
No hay un requisito de edad mínima para los titulares de tarjetas de la biblioteca. Los niños pequeños pueden obtener una tarjeta de la biblioteca si pueden escribir/firmar su nombre en el formulario de solicitud y en la tarjeta de la biblioteca.
You may apply only for an e-Card online. Only residents of Seguin and Guadalupe County may apply for an e-card. You may apply for an e-Card by completing the online application and emailing it to the Library. e-Cards only allow access to our electronic resources. Customers who do not have an existing account with the Seguin Public Library can apply for e-Cards during normal operation hours. For full library access, apply for a library card in person at any of our service desks.
To obtain a library card with full borrowing privileges, you must apply in person. You can print and fill out the application form (PDF) in advance.
Out-of-County Residents must pay a privilege fee of $25 per year, unless they have a TexShare card from their home library.
The cost of replacing a library card is $3 per occurrence. You must provide one form of identification. The original library card will be invalidated. If your card is lost or stolen, let us know immediately. In cases of unauthorized use of a lost or stolen card, the cardholder will be responsible for all costs and charges.
Yes, library card privileges expire. They are valid for 1 year. You will be notified 14 days before they expire. Privileges can be renewed by phone and email as long as there is no change of residence and you are a resident of Guadalupe County. If you have changed residence, then you must renew in person with valid picture identification showing name and proof of current address in Guadalupe County. Non-Guadalupe County residents must renew in person and pay the $25 out-of-county fee. Non-Guadalupe County residents with TexShare cards must renew in person and present your current TexShare card from your home library.
Log into your account with your library card number and phone number or password.
You must first log into your account with your library card number and phone number. Under Account Info you may select to secure a new password.
You must call 830-401-2422 or email the Library to reset your account password. Please be sure to provide your library card number.
The library will send a courtesy 3-day notice before items are due. You will also receive an overdue notification by phone, text, or email once items are overdue .
Yes, once you log in to your account, under notifications you may select how you would like to be notified.
Yes, you can. Staff will pull reserves each day, usually first thing in the morning.
All materials, except Interlibrary Loans, may be renewed, providing there is not a waiting list for the item. Interlibrary Loans renewals are determined on a case-by-case basis. Call interlibrary loan (ILL) staff at 830-386-2584 for renewal requests.
For Seguin Public Library materials, late fees are $0.20 per day (maximum of $4 per item) and for Interlibrary Loan materials the late fee is $0.50 per day (no maximum)
If you lose or damage a material you will be billed the replacement cost plus a processing fee.
Yes, the minimum amount to pay with a credit card is $2.50.
The Library owns a collection of over 70,000 materials, including books, DVDs and audiobooks. The collection emphasizes popular adult fiction and non-fiction, as well as materials for children and teens. We continuously add new books, and are always interested in your recommendations.
Yes, the library has local history and genealogy research materials, such as Sanborn Fire Insurance Maps (microfilmed), family histories, yearbooks, historic photographs and microfilmed copies of local newspapers back to 1900. The library also provides onsite access to Ancestry Library Edition.
The library provides access to electronic resources such as TexShare, Ancestry Library Edition, Morningstar, Newsbank, Mango Languages, Brainfuse, RBdigital, RBdigital magazines, iCloud Library, Tumblebooks and Overdrive.
Yes, materials that are not owned by the library can be borrowed through Interlibrary Loan and in most cases the service is free.
Yes, you can call, email, or stop by the library and ask questions. All of your questions are important to us, and will be answered quickly and accurately under the guidance of a Reference Librarian.
Yes, the library has twenty-four public workstations with fast and direct connection to the Internet. The library provides Internet access with no age restrictions, so parents are encouraged to be involved with their children's Internet use. Please read the Library's Internet, Wi-Fi Access and Public Computer Use Policy (PDF).
Yes, the library offers free wireless access. To access the internet, simply launch your web browser and agree to the library's terms usage terms. The library staff is not trained to troubleshoot your wireless device—if you want to use this service, you are expected to be familiar with your own equipment. Please read the Library's Internet, Wi-Fi Access and Public Computer Use Policy (PDF).
Yes, the library has hotspots for checkout.
No, the library does not have headphones for public use. You can purchase a pair of earbuds at the library for $2.50.
Yes, you can scan documents at the library. You can scan to a USB drive, smart device, email, and to print. If you do not have a USB drive, you can purchase one at the library for $5.50.
At the library, you can send out faxes, but you cannot receive faxes. The cost of faxing is $1 per page, and cash only.
Black and white printing and photocopies are $0.15 per page and color printing and photocopies are $0.50 per page.
Learn about Library Donations.
The Seguin Public Library welcomes gifts and donations that support the mission of the library and serve to enhance library services and resources.
We accept new and gently used books and magazines for the Bookstore. Book donations are accepted Monday through Friday from 10 am to 3 pm.
Donations may also be submitted directly to the Public Library Foundation or the Friends of the Seguin Public Library. Both organizations provide funds to support the library's services and programs and are tax-exempt 501(c)3 organizations.
Read about the Friends of the Seguin Public Library Memorial and In Honor Program.
Yes, the library has 7 study rooms, 2 conference rooms and 1 large community meeting room. Ask library staff for more information or visit the Meeting Spaces section of the website.
Yes, we offer proctoring services. There is a $10 fee per test. Call the library for more information.
Complete the Volunteering form (PDF) and return it to the library. Based on your interests and answers, the appropriate volunteer coordinator will contact you after your application has been cleared by the City's Human Resources Department.
Currently, there are over 10 Neighborhood Crime Watch groups in Seguin. To find out if your neighborhood has established a group, please contact Officer Sarah Wallace at 830-865-6409 for additional information.
Criminal Records are maintained by the Texas Department of Public Safety (TXDPS). For additional information, the TXDPS has provided a frequently asked questions, or you may contact them via telephone for Criminal History and Court Disposition information at 512-424-2590.
Seguin Police Department no longer provides fingerprinting services.
For fingerprinting services, please visit IdentoGO at:
1528 W Common St, Suite 24, New Braunfels, TX, 78130
A non-emergency Police Report may be filed over the telephone by calling 830-379-2123. You may also elect to visit either the Police Department facility and speak with a police officer or community services technician in person to file a report. The Seguin Police Headquarters is located at 350 N Guadalupe Drive, Seguin, TX 78155.
You can contact the Seguin Police Department at 830-379-2123 (or 911 in emergencies) to report suspected child abuse or neglect incidents. In accordance with Texas law, you are also required to contact the Texas Department of Family and Protective Services (DFPS) at 800-252-5400.
Texas law states that anyone who thinks a child or person 65 years or older or an adult with disabilities is being abused, neglected, or exploited must report it to the DFPS. A person who reports abuse in good faith is immune from civil or criminal liability. DFPS keeps the name of the person making the report confidential. Anyone who does not report suspected abuse can be held liable for a misdemeanor or felony.
Police Officers respond to motor vehicle crash scenes as report takers and are required to make a determination as to the contributing factors in the crash. Officers do not determine fault. If you have spoken to the Officer about the incident and still have differing opinions, you may submit your written description of the incident to the Police Records Division at the Seguin Police Department (350 N Guadalupe Street, Seguin, TX 77511). You may also elect to call the Records Division at 830-401-2350 for additional information.
The Seguin Department recognizes the importance of protecting the community from employees who have demonstrated acts of misconduct or have shown they are unfit for law enforcement work, the need to protect employees from false allegations of misconduct, and the opportunity to periodically assess the effectiveness of our policies and procedures. The Professional Standards Unit is responsible for administering the complaint process and you may register a complaint several different ways. More information is available on the Compliment/Complaint page.
Persons age 16 and younger are prohibited from public places without adult supervision between the hours of 11 pm and 6 am, Sunday through Thursday, and between the hours of midnight and 6 am on Friday and Saturday. Certain exceptions for work and school activities may apply.
Concealed handgun permits are issued by the Texas Department of Public Safety. Information can be obtained on the State website or by calling 512-424-7293.
No. The Seguin Police Department does not have a Reserve Police Officer Program at this time and does not expect to implement one in the future.
The Seguin Police Department utilizes several different methods in addressing problematic speeding areas. We may put our speed trailer there to help show vehicles their actual speed (sometimes this helps) or we may increase our presence there with marked patrol or motorcycle traffic units.
If you have this type of issue, please contact the Operations Captain at 830-379-2123 for assistance and a solution.
Stormwater (runoff) is rainwater that does not soak into the ground. It flows over roofs, pavement, bare soil and lawns into storm drains. A stormwater system manages the flow of stormwater during storm events to help prevent flooding. Runoff can pick up pollutants, sediment, and debris that are harmful to plants, animals, and humans. These pollutants can affect the river, streams, and waterways of this region.
Like electricity, water and sanitary sewer service, stormwater runoff can be managed as a utility. Customers are charged a fee based on the stormwater runoff impact that their properties generate. Runoff impact is based on the amount of impervious surface on a parcel. The utility is supported by fees that every property owner within the City are billed for and is added to your monthly utility bill.
An impervious surface is a hard surface that does not allow rain to absorb into the ground. Impervious surfaces increase stormwater runoff. Some examples are roofs, sheds, parking lots, driveways, and sidewalks.
Lawns, gardens, flowerbeds, woods, retention basins. Almost every natural area is not considered an impervious surface.
Unless gravel is specifically designed to be pervious, gravel is an impervious surface. Gravel is compacted and acts in that same way as concrete or asphalt.
There are a number of factors that have led the City of Seguin to implement a stormwater utility including regulatory obligations, residential growth (current and anticipated) and growing infrastructure and maintenance needs. The City has identified capital projects and significant maintenance items related to stormwater (drainage) that are not currently funded through the general fund. These capital projects are designed to address existing localized flooding issues, street ponding and provide the capacity necessary for future development and redevelopment. The improvements will also upgrade the City street network.
Also, Federal and State regulations on stormwater management will be required due to the growth in this region and the impending population surge in Seguin. Regulations are becoming more restrictive and the City must comply with those regulations as well. The Stormwater Utility Rate will help meet these challenges. Supported by equitable fees, the Stormwater Utility Rate provides a dedicated funding source to reduce localized flooding, replace and add additional storm sewer pipes, reduce creeks, stream/riverbank erosion, and meet regulatory requirements to reduce stormwater pollution.
No, the Stormwater Utility Rate is a utility like your electric/gas, water/sewer utility. Stormwater Utility Rates are for services provided and are common in cities throughout Texas. They are used to fund all or part of public programs such as water, sewer and stormwater. Utility fees are based on the amount used. Taxes, generally speaking, do not have a direct relationship between the source of revenue and the purpose to which it is applied.
The Stormwater Utility Rate is based on an Equivalent Residential Unit. The City made this determination by taking a sampling of residential properties, the impervious area on each one measured and a typical impervious area calculated was 2,500 square feet.
Residential customers will pay a fee of $3 per month x 12 months = $36 per year.
Non-residential includes multi-family properties, offices, institutions, manufacturing/industrial facilities and churches. Hard surface area will be divided by the standard Equivalent Residential Unit (ERU) of 2,500 square feet to determine the number of billing units on the property. The number of billing units then will be multiplied by the standard ERU rate of $3.
For example, the fee for a commercial property with a total hard surface area of 30,000 square feet will be $57.50 monthly, calculated as follows:
30,000 square feet ÷ 2,500 square feet/ERU = 12 billing units
12 billing units x $3 per month/ERU = $36 per month x 12 months = $432 per year.
The Stormwater Utility Rate is applicable to developed properties within the Seguin city limits and included on the monthly water, sewer, and trash/recycling bill. If the owner of a property normally pays for utility services on a property, the stormwater rate is sent to the owner for payment. If an occupant or tenant of the property is responsible for payment of utilities, the City considers the occupant or tenant to be responsible for payment of the stormwater rate. However, the owner of non-residential properties will be expected to pay the stormwater rate if the property has been vacated by a tenant.
Seguin’s utility billing system currently bills all utility service fees to customers of the City including water, sewer, and trash/recycling collection services. The stormwater rate is added to the utility bill as a separate, monthly charge. The funds collected from the fee will be accounted for in a Stormwater Utility Fund that is separate from other City revenues.
Yes. The majority of cities in our region with a population greater than 10,000 residents charge a Stormwater Utility Fee.
There are many items in the City’s drainage system other than storm drains such as roadside ditches, waterways, and curbs & gutters on the street. If you live within the City of Seguin, you would be required to pay the Stormwater Utility Rate to support the entire stormwater drainage system.
Most home gardens that collect stormwater runoff do so by capturing runoff from the roof of a structure (building, garage, etc.) However, runoff is still issued from the property via paved areas where the rainfall is not captured. Residents who collect stormwater for gardening would still be required to pay a Stormwater Utility Rate. However, the City may consider a fee reduction for property owners or occupants who operate and maintain a Best Management Practice (BMP) or Low Impact Development (LID) feature that reduces pollution, helps control stormwater runoff or both. The BMP/LID structure would be required to comply with the San Antonio River Basin LID Technical Design Guidance Manual (2019).
Multi-tenant residential properties are billed the same as the single family residential fee if the apartment unit is individually metered. If the apartment complex is master metered, then the customer of record for the master meter would be billed a Stormwater Utility Rate for the entire property. Individuals or businesses that rent a property will receive billing for the Stormwater Utility Rate if the water and/or sewer meter is in the renter’s name. Property owners are obligated to pay Stormwater Utility Rates It will be up to the individual property owner and the renter to decide how to handle the assessed fee.
Yes, stormwater utility bills will be sent to the owner of each apartment complex, townhouse and duplex. A single bill could be established for an apartment complex if the homeowner’s association requests (in writing) for a single bill. In this case, the fee and bill would be based upon the total impervious area for the entire complex (all dwelling units, private streets, common areas). Generally, an association then distributes this cost to property owners in the development.
Funds generated through the Stormwater Utility Rate go towards stormwater project management, drainage studies (including and not limited to) floodplain analysis, watershed analysis, capital project planning/development and drainage project implementation. The funds also go to maintenance operations which may include the purchase of equipment for maintenance, repair, construction of channels, inlets, pipe systems, regulatory compliance and more. The fee also helps compensate City Staff who would handle database management, bill inquiries and disputes.
Although the City has done a good job providing stormwater services on a very limited budget, the backlog of stormwater projects has grown and additional maintenance activities are required. Local, state, and federal laws also require that municipalities address the environmental impacts of stormwater pollution but do not provide the funds to do it. Stormwater runoff and ponding is the number one reason for the deterioration of roads and the creation of potholes. The City is investing a lot of money for the rehabilitation of roads but without improvements to the drainage system, the quality of roads will suffer.
The City will assess the areas experiencing problems, determine what solutions are best for the areas and then a benefit analysis will be conducted to determine priority. The areas with the most residents who will benefit from the project will be moved up to the top of the priority list.
Property and/or business owners are being charged a utility fee for the cost of discharging stormwater into the public stormwater system which the City is obligated under law to maintain. With a stormwater rate, users are charged a fee for runoff discharged from their property to the City’s stormwater management system, not by the amount of rain falling onto your property. Property owners control the level of development on their properties, which directly impacts the run-off characteristics of the parcel of land.
The City of Seguin will have an appeals process for any property owner who feels that the impervious surface calculation the City has captured for their property is not accurate. More information on the appeals process will be available as the Stormwater Utility Rate development process continues.